The Federal Bureau of Investigation’s (FBI) Computer Analysis Response Team Storage Area Network (CARTSAN) environment provides FBI personnel with the necessary highly secure infrastructure to efficiently and effectively acquire, process and present latent digital information contained within physical evidence. TekSynap, under the direction of GDIT, provided systems administration, computer engineering, program management, application programming and integration and system security engineering, including cyber security.

Federal Bureau of Investigation (FBI) (Network Engineering and Management Operations)

TekSynap provides critical support to the Federal Bureau of Investigation (FBI) Information Technology Infrastructure Division (ITID). Under subcontract with our strategic teaming partner, we enhance the operability, reliability, and overall functionality of the FBI’s network infrastructure. Our team of Subject Matter Experts (SMEs) assists the Network Engineering Unit (NEU) by delivering engineering services and managing installed FBI networks. Our expertise spans various current and planned technology areas.

Additionally, we play a major role in supporting the FBI’s Network Management Unit (NMU) Network Operations Center (NOC). As a subcontractor, we offer 24/7/365 operational support. Our responsibilities include responding to tickets, communications, and requests related to network devices (such as routers, switches, firewalls, load balancers, and encryptors). We perform both performance management and configuration management functions. Configuration management ensures compliance and security by automating data gathering and changes to FBI networks. We also review templates and specifications from NEU and provide feedback. Quality assurance reviews ensure compliance with standards and policies.

FBI Cyber Division’s Threat Analytics Collaboration Unit (TACU)

TekSynap has been awarded a subcontract for the Federal Bureau of Investigation (FBI) in Huntsville, Alabama. Our program involves close collaboration with the FBI to enhance the intelligence, operations, and partner engagement capabilities of the FBI Cyber Division’s Threat Analytics Collaboration Unit (TACU). We provide advanced threat hunting, data analytics, and system engineering support. Our personnel supporting this task order play a crucial role in collecting, developing, and disseminating cyber threat intelligence that supports the FBI’s cyber mission. We collaborate with organizations like the Nation Defense Cyber Alliance (NDCA), a non-profit organization focused on securing the networks of the defense industrial base (DIB) community. Our responsibilities include intelligence analysis, product development, partner engagements, operational support, and investigative efforts associated with the TACU. The findings from our analysis are communicated to designated federal government senior leaders, front-line supervisors, or relief supervisors, who then determine how to disseminate this work to applicable partnering agencies and stakeholders. Additionally, our system and application engineering staff maintain multiple networks and systems housing the FBI’s Malware Information Sharing Platform (MISP) and Splunk. These tools facilitate the analysis and sharing of cyber threat intelligence between the USG and NDCA partners.

Federal Bureau of Investigation (FBI)