AV / VTC

AV / VTC

Audio Visual / Video Teleconferencing

TekSynap is lowering the costs associated with travel and freeing up customer’s valuable time through the use of Audio Visual and Video Teleconferencing (AV/VTC) technologies. Collaboration within and between customer agencies improve overall efficiencies and aide in mission success. The state of the art video walls that we install provide an enhanced customer interaction through the use of multiple high-definition 4K resolution systems combining video teleconferencing, audio, visual and presentation capabilities in line with the latest in AV technologies. We have deployed and maintain systems across Unclassified, Secret, and TS/SCI Networks. Our systems are deployed within Joint Operations Centers and service the most senior officials in Government.

AV/VTC

TekSynap AV/VTC team members find real time solutions to technical problems. We make sure the meetings happen!

AV / VTC Experience

Defense Threat Reduction Agency (DTRA)

  • Providing Audio Visual / Video Teleconferencing Maintenance
  • Conference Room and Knowledge Wall Installations and Support across DTRA
  • DTRA ITSS Help Desk Support
  • Unclassified, Secret and TS/SCI Networks
  • Over 2,500 users

Tasks include

  • AV/VTC Operations and Maintenance
  • Material Procurement
  • Annual Site Surveys
  • Special Projects for Refresh Design and Installations
  • System Programming
  • Optional On-Site Scheduling, Setup and Support

TekSynap AV/VTC team members ensure meetings are fully operational allowing our customer the ability to make critical decisions in support of the Warfighter in real time.

Defense Logistics Agency (DLA)

  • Providing Audio Visual / Video Teleconference Facilitators Support Services to include hardware and software support across the DLA IT J6 Enterprise
  • End-user global hardware support and setup of all AV/VTC equipment
  • Operation, troubleshoot and maintenance of AV/VTC, Video Streaming, Cable TV, Closed-Circuit Television (CCTV) and Closed Captioning Equipment
  • Includes CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, Closed-Circuit TV, Video Signage and other AV/VTC equipment
  • NIPRNET and SIPRNET Networks
  • Over 20,000 users

Tasks include

  • Test and install AV/VTC hardware and configuration that comply with DLA’s Computer Emergency Response Team (CERT) and STIG mandates
  • Work with Senior Level Military and SES to ensure timely and tailored sustainment support in all aspects of VTC and general meeting support along with Audio Visual Streaming and Broadcast support.
  • Work closely with DLA Video Operations Center to troubleshoot any network issue to minimize down time or address connection latencies
  • Update and maintain current AV/VTC deployments using Government supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases and AV/VTC unique applications
  • Provide advanced AV/VTC support for the AV/VTC infrastructure at DLA, Information Operations
  • Diagnostic analysis to determine next steps for all user levels in order to identify the cause and resolution of issues encountered in the use of hardware and software
  • Research current market technology to address AV/VTC issues and inform/advise DLA Information Operations personnel
Core IT
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TekSynap is a premier provider of cloud design, implementation, and support delivering a wide array of services across multiple cloud providers. We support our customers in the development and implementation of cloud adoption frameworks, governance, integration, and cost optimization approaches. Our focus is on applying the correct blend of cost-effective technologies to realize business value and meet organizational goals. With proven successes in both Azure and AWS, TekSynap develops cloud-native apps, re-factors legacy apps, and integrates cloud-based and hybrid infrastructure for our customers while maintaining and enhancing their security posture.

CLOUD TECHNOLOGY

Core ITLearn more
The Core Infrastructure underpinning IT networks and systems is a TekSynap foundational area of expertise. We understand that any reliable IT environment is built upon a rock-solid core infrastructure. We employ industry certified experts who have designed, implemented, and managed high-availability network designs around the globe, in mission critical environments such as the Nuclear Regulatory Commission, Defense Logistics Agency, and Defense Threat Reduction Agency.

CORE IT SERVICES

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As an expert in Cyber Operations, TekSynap helps our clients achieve an always ready state. Focused on adapting to our client’s needs, we provide expert guidance and recommendations so clients can overcome the risks pertinent to their environments.

Our teams begin each mission by performing an in-depth assessment to understand the policies governing each organization as well as the threats to the environment. We work collaboratively with our clients to define the most effective operational framework, ensuring it accounts for risks and mission needs.

CYBER OPERATIONS

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TekSynap is a DevSecOps industry leader. Our team members are critical contributors to DoD DevSecOps and Cloud Infrastructure as Code Community of Practice groups, to include our contributions in the DoD Reference Design. As leaders in the automation of secure, resilient platforms, our customers achieve 99.999% operational availability while increasing their security posture. Through the Log4J vulnerabilities and barrage of hack attempts, TekSynap’s programs stayed ahead of the required updates and thwarted the hackers. Our web vulnerability inspections resulted in 100% clean system reports.

DEVSECOPS

TekSynap is an equal opportunity employer, that does not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law.
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