The mission of the U.S. Patent and Trademark Office (USPTO) is to foster innovation, competitiveness and economic growth, domestically and abroad, by providing high quality and timely examination of patent and trademark applications, guiding domestic and international intellectual property (IP) policy, and delivering IP information and education worldwide. Under the direction of GDIT, TekSynap supports USPTO’s voice and data communication infrastructure requirements, including telecommunications architecture, collaboration architecture, network design, network cabling, network engineering, wireless communications, and telephony. We manage the PBX system, VoIP, voicemail systems, call accounting systems, and video teleconferencing capabilities, secure remote access capabilities, monitoring, reporting on activities and performance, capacity planning of network resources, and advising the IEO Director on recommended actions. The USPTO network infrastructure supports external connections with partners such as Department of Commerce, Department of Justice, etc.