TekSynap is a full spectrum Information Technology services provider. Our core practice areas – Systems Integration, Application Development, Operations Support, and Program Management – reflect the needs of our customers to maximize the value of their IT investments. We deploy industry leading technical solutions to provide effective computing and communications environments. We enable mission-enhancing automated systems through flexible and agile development services. We provide cost effective, process driven day-to-day management of environments including ITIL driven end user services. We apply IT professionals with the management experience and technical expertise to ensure that projects and programs are completed on time and on budget using industry best practices from SEI, ISO and ITIL.
We implement state of the art solutions from leading Original Equipment Manufactures including Cisco, Avaya, Dell, Hewlett Packard, EMC, and NetApp. A valuable differentiator is our close working relationships with the Original Equipment Manufacture engineers. These relationships enable us to maximize the value brought by the vendors by ensuring that the entire engineering and installation team from vendor to customer fully understands how to optimize solutions to best serve each customer’s business needs and mission objectives.
We fully leverage industry best practice from the International Organization for Standardization, International Electrotechnical Commission, Software Engineering Institute and the Project Management Institute. We incorporate these practices in each of our programs to support, define and broaden process models within our customers environment. Our strength is finding the right tailorable process that allows for predictable performance within a continuous improvement environment allowing for innovation.
We supported complex applications in the healthcare and financial areas integrating custom applications with Commerical Off-The-Shelf Products. Our developers seamlessly integrate with larger development teams providing expertise in both open source and commercial technologies. Our team develops applications on mobile device platforms. Click here to see more info on our iTox™ Mobile Applications.
We understand that for our customers to maximize the value of their investment in IT, systems must be available and effective. Our approach to operations is to establish environments with high availability and then apply a strong process model from the data center to the service desk. Leveraging IT Service Management and state of the art data center virtualization and provisioning technologies, helps our customers achieve high service availability at the lowest cost.
Our capabilities span a broad range of IT Services for Biomedical Research, Health Sciences, and Healthcare. Our team engineered an enterprise wireless deployment in 330 Veterans Affairs (VA) hospitals and large medical facilities using advanced technologies and design solutions to integrate medical devices and health mission systems, improving patient care through device mobility across multiple locations, maximizing availability of resources to patients. The VA’s deployment is the largest installation of wireless technology in support of a healthcare environment in the world. We have supported modernization of Electronic Health Record and Health Care Management systems through our system development support for SOA modernization of the VistA environment and Medical Billing system through our support for ICD-9 to ICD-10 classification system migration. We provide Research & Development support for mobile health applications through our development of the iTox application demonstrating how health practitioners can leverage technology to improve patient care.
Government agencies and organizations are shifting towards strategic yet balanced approaches for cloud computing with benefits in terms of agility and cost-effectiveness. Our team uses multiple cloud technologies within our data center with VMware cloud solutions, Microsoft Office 365 and Azure. We currently support government agencies with initiatives to reduce all operating and capital expenditures by leveraging Microsoft and VMWare software-defined data centers as a basis for private, public and hybrid cloud solution technologies.
Audio Visual / Video Teleconferencing
TekSynap is lowering the costs associated with travel and freeing up customer’s valuable time through the use of Audio Visual and Video Teleconferencing (AV/VTC) technologies. Collaboration within and between customer agencies improve overall efficiencies and aide in mission success. The state of the art video walls that we install provide an enhanced customer interaction through the use of multiple high-definition 4K resolution systems combining video teleconferencing, audio, visual and presentation capabilities in line with the latest in AV technologies. We have deployed and maintain systems across Unclassified, Secret, and TS/SCI Networks. Our systems are deployed within Joint Operations Centers and service the most senior officials in Government.
The TekSynap Wireless Engineering Team is a family of Engineers that have broad backgrounds and experience in designing, installing, configuring and maintaining wireless networks in environments that include Healthcare, Manufacturing, Hospitality, Education, Retail and Administration. We understand the need for reliable, robust and secure wireless networks from the Enterprise level to the smallest “Mom-and-Pop” businesses.
Cybersecurity & Identity
TekSynap’s approach to cybersecurity ensures protection of networks, programs and data to address vital mission concerns. We have developed and employ an always security audit ready policy. We achieve this using a layered approach to cybersecurity engineering.
TekSynap understands that to enable the broad range of services that we offer, the underlying infrastructure must be rock solid. TekSynap’s capabilities include infrastructure design, installation and operations from UTP and fiber cabling to switch, router, firewall and identity systems. TekSynap has been providing these services to our customers since our inception enabling our customers networks to function effectively delivering the services they need to perform their missions.
Declassification / Controlled Unclassified Information (CUI) Program Support
TekSynap provides “Declassification” and “Controlled Unclassified Information (CUI)” support to Federal agencies performing document declassification reviews and providing CUI program management support including drafting program guidance and procedures, CUI program and project planning, and the development and delivery of CUI program training material. Our analysts and SME’s support agencies by participating in Government-wide CUI working groups and work closely with the National Archives and Records Administration (NARA), the Executive Agent for CUI assisting in crafting overall Federal CUI policy and guidance.